After a DFW hailstorm, protect people first, document visible conditions from a safe location and arrange a qualified roof inspection before authorizing repairs. Avoid climbing onto a wet or damaged roof, and keep all photos, reports and communications together.
1. Start with safety
Stay away from downed lines, broken glass, unstable trees and wet electrical areas. If water is entering the home, protect belongings only when it is safe to do so and contact an emergency service provider when immediate stabilization is required.
2. Document what you can see
- Photograph hail size next to a common object when safe
- Capture gutters, screens, siding, fencing and outdoor equipment
- Photograph interior water staining or active leaks
- Record the storm date and approximate time
- Save receipts for reasonable emergency protection work
3. Get a roof-level inspection
Hail impacts, displaced components, flashing problems and lifted shingles may not be visible from the ground. REMCO documents accessible conditions with photographs and explains whether the findings support maintenance, repair or a conversation with your carrier.
4. Slow down before signing
A storm creates urgency, but it should not eliminate due diligence. Confirm who is inspecting the property, what work is authorized, how payments are handled and whether the proposed roofing system fits the home.
5. Build the restoration scope
If a claim is opened, the carrier makes coverage decisions. Your contractor should focus on construction conditions, measurements, materials, code-related items and a clear restoration scope.
General educational information only. Roofing, construction and insurance circumstances vary by property, product, jurisdiction, carrier and policy. Insurance companies determine coverage and premium eligibility.